Refund policy

RETURN & REFUND POLICY

Digital Products

All products sold by Best Performance Business Services, LLC are digital software products delivered electronically.

No physical goods are shipped.

Upon successful payment, customers receive access to download the purchased software and any associated license credentials.

All Sales Final

Due to the digital and immediately accessible nature of our products, all sales are final once download access has been provided, to the extent permitted by applicable law.

We do not offer refunds, exchanges, or returns for digital software products.

Technical Support Exception

If you experience a legitimate technical issue such as:

  • File download failure
  • Activation error
  • Corrupted file

License key issue

Please contact our support team promptly. We will make reasonable efforts to resolve the issue in good faith.

Technical support may include assistance with:

  • download access
  • activation troubleshooting
  • replacement download files

Technical support does not constitute a guarantee of refund eligibility.

Refunds Will Not Be Issued For

  • Change of mind
  • Lack of technical knowledge
  • Software incompatibility outside listed system requirements
  • Misunderstanding of product functionality
  • Failure to read product descriptions or licensing terms

Chargebacks

Customers agree to contact us first to resolve any issue before initiating a payment dispute or chargeback.

Initiating a chargeback without first attempting resolution may result in:

  • license termination
  • revocation of access to the software
  • restriction from future purchases

Contact Support

Best Performance Business Services, LLC

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